I baught two smartphines from this site the first one was Redmi note3 and second one was coolpad note 5 both products came in well packaged form with amazon stickers and wrapers packing was protective to provide wellness to the electronic devices as we know the delivery travels a long distance so it should be well wrapped and here I glad to inform you that amazon is the online site which never made me unfair the system is good the delivery time was before expectation the customer service is also good because whenever you wants any quiry you just have to put your cellphone no. And they we call you for help you and this was very good service of amazon and I also want to all online shoppig sites to start this tyoe of service