Amazon has a good online service but it has a high shipping charges .shipping charges is main drawback.but shipping will provide ontime. Products is not upto the mark .it has a high cost products when compared to other online service. It packing and shipping is very good .shipping service is very good .customer support 24×7.it has a good techniqual support .amazon has many service to pay money .for customers they are providing emi. To pay money they are providing many service like cash on delivery , card on delivery, emi, net banking, online banking.our bank details will be safe with amazon. Amazon need to reduce shipping charges