Amazon use to have fantastic customer service. In the last few months, they have gone downhill rapidly. I have received the wrong item and they told me to pay to ship it back and they would replace it. I have had items IN STOCK take over a week to arrive when as a prime member it should be 2 days shipping and when I call customer service they dont care. They use to at least offer compensation or an extra month on your prime membership. From my experience over the last few months, I think I will be going elsewhere and I will keep my money instead of going prime.