When there have been problems they always keep you informed and the customer service is excellent.
the product quality is good as shown in image
amazon delivery time they deliver the thing at same time they give in rate 5 out off 4.
app is best we can buy products easly from amazon app and we also go to website https://amazon.in it also easy to use
I would think Amazon is reliable I have bought tools, mostly books, school/ office related stuff.
when you go third party, I personally nver go below 98%esp. no books. book repair are not cheap. only cost effective for priceless books or collectables