Amazon.in sucks big time, they have no idea of how to handle customers and there is no way of escalating if you have a bad experience. They have wrong updates put without even verifying with the customer and give false updates.
FLipkart is 100 times better and the proof is that they dleivered shipments as per commitment even during their huge sale day.Jeff Bezos needs to concentrate on improving amazon.in before even thinking of competiting with Flipkart.