I have been a proponent of online shopping from the day I first heard about it. Apart from a couple of unfavorable experiences, as opposed to plethora of good ones, my online shopping experience has largely been pleasant.
The advent of Amazon into India enlivened the online marketplace. To be honest, I was reluctant to order from Amazon when they first set up shop, as I had not heard much about the company. But now, after plethora of orders, I am pleased that my initial skepticism was duly unfounded.
Shopping with Amazon has been a truly hassle-free experience. Amazon offers a really wide range of products, that too in different price ranges, a sort of a paradise for a shopaholic like me. The product description is immaculate and fits the items perfectly.
The prices on Amazon is also much lower than other online retailers. I love to ponder over my shopping list, glued for endless hours onto my computer screen, comparing the prices from different websites, but more often than not, Amazon offers the lowest price out there, so much so that I have now stopped comparing with other websites.
No one likes to wait for ages for their product to be delivered and it seems Amazon has realized this. The dispatch and delivery time is really quick and each of my orders have reached me well before the expected date stated when I place the order. This is probably the best thing that I like about Amazon.
The customer service is pretty good too. There had been a couple of times when I was delivered the wrong product, but it was replaced or refunded without much ado. The customer service was quite helpful and apologetic, and answered each of my doubts in an efficient manner. It can be quite difficult to make me understand something, as many of my friends have admitted.:p
I will definitely recommend everyone to shop from Amazon. and I hope Amazon continues with this zeal of providing great satisfaction to its customers.