I called up Amazon to add a pillow for the order which I made a minute ago. Because the payment was already done I was not able to add it to the already made order and hence was being charged Rs 100 extra for delivery.
I called up Amazon and they gave me a voucher of Rs 100 as they understood that delivery charge is bothering me.
EXTRAORDINARY CUSTOMER SERVICE.
Overall good experience, delivery process ws smooth, product got delivered before promise date.
Everybody should try Amazon services.