This happened me last month on Jan 2016. I ordered a printer canon mg 2750, multitasking colour printer. Initially the order is delivered within a week, but the printer was faulty, after installation, every time it was showing jam in paper passage. I just mailed the costumer care very casually, They taken the issue very seriously. On the very next day, they mailed me the estimated time and date of pickup of that faulty printer from my location.
The main thing that I want to share is, I have received a new printer within 4 working days. They picked up the faulty one after a week. I really got impressed by the service. Moreover the deals they provide are absolutely genuine. Like other shopping sites they never posts fake offers. I recommend everyone to go for amazon every time for the best deal over the internet shopping. The discount percentages they offer are also genuine. If I compare with some other shopping sites, the calculation of discount percentage is accurate. Amazon was my favorite shopping site since 2011 when I purchased micromax tablet from the website. That time also they didn’t disappointed me by their services. Now I have ordered a power bank ambrame p 1111 from this site.
I must say, the discount offers should be genuine every time alike amazon, because as a buyer we need a trust worthy marchant who serve us effectively and efficiently.
Now a days, the advertisement is telecasted on television by amazon, that amazon is "Apni Dukaan". Really I certify that the amazon is really a apni dukaan as u can trust on the site as your own shop. Thank you amazon for your hard work over the site and making the shopping experience better for your costumers. Also, the behavior of costumer service executive is very nice. I as a personnel really got impressed by the service that is provided by amazon.