There are only 5 travel agents in India that can be classified as extremely professional.Makemytrip and yatra does solo ticketing as well.So one has only 3 specialist travel agent left which are really holiday planners and give services with no complains
1) 1) Antilog
2) 2) Thomas Cook
3) 3) Cox nd Kings
Rest most are small time agents with a “fancy name nd graphical website”sorts or cheap operators engulfing with their pathetic services on Sunday newspaper advertisements or may be local vendors-showroom sorts who are nothing but the agents of these companies.
This was the review rating on Mouthshut, I found out and largely found to be very true & correct estimation of a company’s performance
Antilog Vacations( 70% reccomendation): https://mouthshut.com/product-reviews/Antilog-Vacations-Bombay-Mumbai-reviews-925617221
Makemytrip(18%): https://mouthshut.com/product-reviews/MakeMyTrip-com-reviews-925031929
Yatra( 50%): https://mouthshut.com/product-reviews/Yatra.com-reviews-925069804
Thomas Cook( 24%) - https://mouthshut.com/product-reviews/Thomas-Cook-India-reviews-925004576
I have taken a Thailand Package from Antilog Vacations on 26th April.It was a honeymoon package & Antilog was recommended on our office bulletin board.I did initial check up and read a lot about Antilog on various forums and word of mouth.Did Analysis & booked through them.
Result was a fabulous tour in 18k per person all inclusive with no complaints .Few guys were also there, in the same hotel, same package, different agent after paying 2-3k rupees extra & lots of "pareshani" in tours.( was a group tour)
The treatment given by Antilog was personal and special which MMT Etc can never ever do coz of their overreliance on marketing not services.
I just hope this research helps to whom it is intended & written for