I purchased travel insurance policy online as I was flying to US from Apollo Munich. The cost was INR 6850 which is maximum.
I did not receive the policy neither was there any communication from their end. I call their customer service, they appeared busy for 2 days.
Then when I finally get to them, they say our servers are down and the policy number that I receive from them is invalid they say. I check their website for any way to download/view the policy, their site is full of errors. Absolutely poor experience