Think the product is fine. I’m just too far behind technologically to use it without going through a really steep learning curve. I’ve been an iPod Classic user ever since they first came out, and that was all the technology I needed and wanted. I still use a flip phone, so I have no background in the more advanced features of the the iPod Touch. If I ever get an iPhone, and it looks like the iPhone will eventually incorporate the features that it currently lacks that are provided by the iPod Touch, I’ll have to go thru the painful learning curve. In the meantime, all I want to do is listen to music and audio books, and the iPod Classic is all I need.