I got acquaguard installed here on 20feb, 2016, The installation was done but no water as the technician said filter needs to be replaced. He said he will do next day, and told another request is nor required. Next day he called and said, part is not there, made us wait for another day. After wasting our 2 days, he said you raise a complaint. I have raised a complaint for the same . Its been 3 days and no action on the same.
So in total its been a week, 27 Feb, without a functional product, while we paid fro AMC. When AMC was required to be done, they came in 1 hour.
The customer service really sucks. Sad that so much advertisement and claims and zero service. This sure needs to be escalated.