I sent one Envelope via "ARAMEX COURIERS" (Docket No. 3162699971, PickUp agency : Balaji Courier & Cargo, C-19, Main Road, Masoodpur, Vasant Kunj, Delhi-70) on dated 21/07/2009 to Dubai(UAE), In thatEnvelope I putted my Labour ID card issued by Government of Dubai onbehalf of my company(Work Permit No.38302925), that Card I sent back inmy company for my Visa cancellation.
When the courier received by in Dubai Office, they told that when theopened Aramex Polythene, the envelope was totally empty, there isnothing inside it, even that envelope is already opened by someonebefore delivering, and that opened space is enough to took that "LABOURCARD" out from that
Its really a very much serious thing, If I not submit my card on time, so my visa will not get cancel and I will not be able to get the newvisa from dubai, and I will surely loose my New assignments in Middleeast, A small mistake from ARAMEX side is able to waste my wholeprofessional career, and also if that labour card is took out by somewrong persons, so they can misuse the card in various ways, and allresponsibility is only by "ARAMEX COURIERS"
After that, I sent several mails to customer support team/Courier PickUp Agency/Top Management to ARAMEX in Dubai and Delhi, but they areeven not bother to reply on my mail.They are just passing the thingsinternally, and not responding to me, that mails even I marked to CEOlevel person in ARAMEX, but they also not bother to reply me and nottake any single step to sort out my sitution.
I am really in great trouble, As I am not able to get my old visacancel, and will not be eligible to apply for a new visa in Dubai, Allthat of because I choose ARAMEX for couriering my ID Card, and I adviseevery customer, Kindly think twice to send their couriers via ARAMEXCouriers, As you well understand that how they are treating theircustomers and even the Top Management are also not bothering for anycomplain, So we can, t expect any thing from the Middle/Lower levelmanagement of ARAMEX
Kindly try to sort out my issue and feedback are most welcome,
Thanks
Atul Nagpal