The shipment was due sometime by April 3rd. Since it was cash on delivery product requested the delivery person with contact no 8884497387 to deliver either after 6 pm or on Saturday as no one would be at home to receive.
Requested the person on Saturday (04/05) to deliver by 5 pm. The person was very rude and said he will not deliver and will return the package. He works only between 1 and 5 pm and at 5 pm he is near 4th block, he cannot come to 8th block which is just 10 minutes from 4th block. The person with contact no. 8884497387 said “go escalate or complaint to anyone you want nothing will happen."
Called up customer care on Saturday itself requesting them to check on the package. I have been receiving parcels on the same address by the same vendor from 2-3 months and how can the address be incorrect?
I have called customer care at least 5 times to check on this. I spoke to Nishanth, Mohini from customer care last week. I had called on Thursday to check on the same and confirmed the address.
The email id "neha.doshi@aramex" provided by the customer care today morning was incorrect as the mail to the id bounced back. Have mailed Kiran Manjunath (I looked up on google).
Other courier services are far better than Aramex. I hope they close this service and vendors go with better service providers.