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Aramex

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Aramex
Nagesh Pai@nagpai
Feb 04, 2014 01:14 PM, 14333 Views
(Updated Feb 04, 2014)
Gurgaon to Mumbai "overnight parcel" via bangalore

Dear Perci,

This is my second bad experience with Aramex. Though I must admit here that out of two parcels I have received one delivery promptly.

A couple of things that riddle me though is:

1) Why is my parcel scheduled to reach me in Mumbai from Delhi being routed through bangalore?

2) Why is the parcel in orbit within bangalore for two working days?

Isnt this supposed to be an "overnight" parcel as shown in your tracking right here

https://aramex.com/express/track-results.aspx?q=aWQ9MjcyMTk5NDQzJg%3d%3d-sjZxAjZpzu4%3d

I wont be surprised if I get an auto response like in other reviews here.

(1)
Dear Customer,We deeply regret the inconvenience caused at your end. Hope your issue is resolved. We request you to treat this as an isolated case and not a true reflection of our services. We promise to serve you better in future.Regards,Percy AvariRegional Manager - South Asia
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