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Aramex

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Aramex
chandra sekhar@sekhargreen
Sep 14, 2012 06:43 PM, 8145 Views
Aramex cheated on delivery

Following is the mail received by me from Aramex team on complaining about my shipment


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Dear Chandra Sekhar Rao Jayati,


Thank you for taking the time to contact us!


Your request has been received by the customer service team who will contact you shortly for assistance.


You can track the progress of your request by clicking on this reference number BOM/0812/7024. Alternatively, you can log in to https://aramex.com and track the progress of your request through the following link:


https://aramex.com/customercare/reqlist.aspx


Meanwhile, the below can help you get some quick answers and information:

  • Track your shipment online:

https://aramex.com/express/track.aspx

  • Browse through FAQs questions about Aramex services:

https://aramex.com/customercare/Default.aspx


Best Regards,


Aramex Team


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Later the case was automatically closed by Aramex. And further to my surprise it is showing that the material was delivered not once but twice. The tracking number is 4423317662. Any body can track it.


Aramex is a poor courier service. I don’t why everybody chooses it. Maybe due to its cheaper pricing comparing to others. But this is my humble request to not to choose Aramex.


Another thing why they take shipments if they cannot deliver the shipments.

(3)
Dear Customer,We take this opportunity to thank you for choosing Aramex as your logistics and transportation partner and for bringing this incident to our attention. We acknowledge the receipt of your complaint. It will be immediately addressed and an investigation will be launched accordingly.We will update you with the outcome as soon as possible.Best Regards, Sonu LambaAramex Customer Care
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