When Artha money came up with 1 paisa brokerage paln, it looked yummy for me,
I thought wow few more compititors for Rk Global and Anagram
I paid 5000 advanced, A/c opening charge is 500 and 4500 will be adjusted with brokerage(6 months validity)
Charges:
DELIVERY 0.20%
INTRADAY CASH 0.01%
FUTURES 0.01%
OPTIONS 0.25% of Option Premium or Rs.25 whichever is higher.
After I consumed my pre-paid brokerage, they called me and told for the same brokerage structure I need to renew my account with 25000(1 year validity)
I called customer care(by EMAIL) argued for 3-4 days but all in vain.
They dont even have customer care number! Its a AMAZING BUSINESS HOUSE and dont know how they are still alive in this competitive brokerage field.(Read my next few lines you will come to know how they are surviving)
Im totally shocked as they have deducted 10, 000 from my account and started charging me higher(double charges whatever mentioned above) brokerage.
I dont know what do now, one option left is consumer grievance!
PLEASE NEVER EVER GO FOR ARTHA MONEY for anything.
They also call them as Times group company and publish 1 full page ads about their real-estate business in Times Of India
Websites: http://www.arthatrade.com, https://arthamoney.com