I took paint service at Dwarka New Delhi. Company did a extremely bad painting work. I am struggling with their executives for last 6 months for repair for left out work but they do not respond at all.
Every time I am given a new date form repair but neither anyone turns out in those dates nor I am informed. One mistake I did was to make full payment.
After lots of followup with local contact Harendra(8826790988), I contacted his senior Vaibhav on December 2016 and he assured action within a week. But despite regular follow up even today(12 March 2017), repair has not happened. I called Vaibhav( 8800163010) at least 30-40 times in a day but he does not take call.
Then I contacted Ms. Astha Gupta(9841023) senior of Vaibhav. She was even worst. She talks all goods but is extremely bad executive. Despite her intervention, work has not completed in 15 days.
Another issue with Asian paint was refund of color consultancy changes of INR 2000. It took me 4 months to get back 2000 from the Asian paint. I had to extremely rude with them after follow up of 4 months then they returned my money. Otherwise they were giving dates over dates.
I do not know where should I complaint now. Asian paint senior executives number are not available on their website.
In sum, do not trust services of Asian paint and do not pay them money until your work is fully complete. Or you can hold back some amount for one or two months after completion of paint work.
Vaibhav, Astha and Harendra their 3 executives are completely useless