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Asianet Broadband

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Summary

Asianet Broadband
Kripal Soman@kripal1118
Dec 09, 2021 05:09 AM, 2332 Views
FREQUENT DISRUPTIONS,VERY POOR SPEED IN SUBURBAN A

I think asianet is cheating customers with monopoly it has in kerala market .


ONLY PRO


Connection mostly available in all areas in kerala ( it is a con for customers if all take this stupid connection making it difficult for airtel , jio, tata, kerala vision fiber etc to extend service and data cable )


CONS


Won’t get speeds as promised (125mbps plan actual speed 10 Mbps at best in my area details below)


Connection will be unavailable > 50 % of time


SO if you want fire Tv/ smart Tv connection or work from home it will be a worthless option


Costumer Care service is poor and beyond repair ( no willingness to improve ) ( screenshot of message from customer care for a complaint of connection loss for 7 days attached see photo - (international technical issue ??what a joke )


Complaint resolution time may go to 5 -7 days ( all the time being billed without connection)


Bottom Line :NOT RECOMMEND IF ANY OTHER OPTION IN YOUR AREA


Reviewer details:


Prea of use : Vadookara , Thrissur , Kerala ( Corperation limit ward 40 )


Connection unlimited 125 Mbps Tarrif 749/ month -Usspeedplus 624 ( plan dosent exist on asianets site as on 12/2021) but they bill this plan .

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