Through asklaila I called on Cool Home, a microwave oven repairer in Chennai. The person came to my house and took the oven and agreed to deliver next day but after 3 days when I called him he said he has changed a part in the oven which costs Rs. 2, 400/-.
I questioned him why it was done without my consent when the new owen itself would cost only Rs. 4, 000/- but since he said he has already changed the part I had no other option except to pay the money but within 5 days of repairing the oven the same problem arose again and when I informed him about this he said he would charge Rs. 300 towards service charges to my surprise.
I told him that you guaranteed 6 months for the part which was changed but within a week the same problem has arisen hence I would not pay anything towards service charges since already I have paid exorbitant price for changing the parts when I do not know whether he actually changed it with a new part or an old part. He took the oven and did not deliver for more than 15 days and is still delaying when I refused to pay him the service charges since it was his fault in not repairing properly.
He is deliberately dragging and not returning the oven in a proper condition. Therefore I had a bitter experience with Cool home, Chennai hence I wish no other person experience the same fate.