I used to have one it some time before. It has intel i3 processor which is quite slow nowadays. It gets heated up too fast and hangs often while using. It is very bulky to carry. Keyboard is smooth to use. Screen is good but attracts a lot of fingerprints and dust. Charging it to full takes about 1.5 hours which was quite slow. I used it when plugged to charged so it gets heated a lot. It doesn’t have any attractive feature such as bluetooth or fingerprint scanner. Mousepad appears rough while using you have to apply some pressure on mousepad to use it. Talking about service it is hard to find asus service centres. I do not recommend to buy it as there are many other options better than it.