I bought Fial Linea when I was working in Pune and due to some issue I had to come back to Goa. I took my car also with me.
As part of annual check I took my car to Auto Industries situated in Margao. At first they were reluctant to take my car although I had talked with them on phone and book appointment. later after lot of talk they agreed to take my car for servicing. They did some unnecessary check which I come to know when I was paying my bill . Being asked they said its mandatory and their standard.
After couple of days of drive I felt right side front wheel was making noise on higher speed . I reported this to them, which they overlook but I went again to service station and told them to rectify it. They told that full assembly needs to be replaced and it would cost me around Rs. 14000. T which I was surprised and told then I will come back in another 2 days.
Later same day I went to one of local shop who does wheel balancing and alignment. He saw the problem and did Alignment and balancing which Auto Industries have done couple of days back and asked when was the last time alignment was done. Alignment was done badly and inner part of wheel was brushing due to which noise was heard. He rectified it and ask me to pay 600 for entire procedure. Its like I paid more than 1000 for same thing in Auto Industries for nothing. A big cheater.
PS: We have no other option for Fiat and Tata car for servicing as Auto industry seems to be having monopoly. Very bad customer service.