I am the user of this product and I love this product. this ac gives us a cool room and love from this ac. but there is a mistake on ac service centre they could not give us best way to complete our day they could not make our ac properly and the service of this ac is not so. Great but not so poor we all family love this ac it give us relief and rest . Like ever before. when I go to my room I feel like I was on heaven. It is affordable ac in this range and the most important part of this review is that most humbly and respectfully I beg to say that please take care of your service centre. Good bye have a nice day.