On 15th Dec a fraudster hacked my mobile when I , a 79 yr old was under treatment at home and transferred Rs 71000 in 3 transactions to SAMAST TEC Gurgaon from my credit card Ac. I spoke to Toll free and froze my card.
Tollfree Executive Marian assured that my amounts are still with bank and that they will chk with me. No call or msg came and 71000 was lost.
On 30th Dec I recd a call..First I ignored the call.same person called again..he identified himself as Ravi Misra working in MG road bangalore branch of Axis bk.He said bank has retrieved my 71000 and he wanted to transfer it to me. I told him axis bk is just 500 m away..he pleaded that he will complete the transaction in a few mts..he asked me to share my axis bk SB ac detail since I had CLOSED MY CC Ac..
He pleaded, pressurised me to share customer id of Axis bk and icici bk and removed Rs 22800 and Rs 45955 respectively .
I have submitted complaints to these banks, Ombudsman, cyber crime as well as police ..
Icici messaged saying 45955 is kept in SHADOW Ac..yesterday they sent another msg saying 45955 transferred from Gesture fund Ac..I AM YET TO SEE THE AMOUNT IN MY NORMAL BALANCE.
Axis bk including their MD promises to help ..no help has come till now..
Ombudsman dies NOT give appointment despite reminding..
Naturally I feel cheated