I am badly burdened and harassed by credit card department for paying the credit card bill which I have not even activated. I am getting a bill every month and it is getting increased 1000rs every month as late charges, debit interest and GST for the thing I have not even activated. Also getting so much harassed by the recorded IVR of 10 calls/day minimum. What does the Axis bank think about themselves?
I have requested for the cancellation of the card last month with the request number 64676756 and how the bill is getting generated even after blocking?
When I have visited the bank not even branch manager was ready to help. What type of customer service they are giving?
Calling the customer care is another hazarded work. Never ever get connected to the right department. If connects to the right department, the person who attends the call will be clueless on what is happening to the account and never be able to solve the query.
Axis bank is a fraud company.