I was not able to travel due to medical reasons. My bookings were non - refundable(flights and hotels). I had prime insurance from Bajaj. My policy number is OG-19-9906-9910-00061741
They denied me claim due to loop holes. The agent asked me to read 36 pages booklet which I had received in the email. So while falling sick I should read 36 pages of rule book?
Singapore airlines didn’t owe me anything but they were kind enough to offer me 100% refund. All I asked from Bajaj was the hotel bills. They were rude and all agents kept saying not covered.
HATE BAJAJ, never opting for you again!