I had a miserable experience, with Bajaj capital Bangalore. Problem is most of the times they misplace documents, avoid responding.
Worst happened when I canceled my portfolio thru them. They were not sure whether my SIP has been cancelled. So I had to park extra funds to avoid ECS bounce. Also once it got cancelled they did not advise about redemption process post cancellation. Again I had to visit their office (during office hours) & hand over the redemption slip. Post two weeks, I called to check the status. The guy apologized saying he has misplaced my request form.
Now I have to find time again , between office hours to visit their office & hand over slip.