In finance field now many companies are working in market with their different terms and conditions. Bajaj Finserv is one of them. Hidden charges is too much and bouncing charge is too much. If company get reasonable interest and charges on loan then I will satisfy with this. Most problem is recovery agents they are all not have any mannarce with customers they all time miss behave with customer. If company appoint responsible person for this work then every one wants to take loan on many products like. TV, Airconditioner, Bike, Car and many more. I think company think about this.