I bought this food processor 3 years ago and I havent faced any problem yet. The machinery is totally made up of unbreakable body and is very easy to operate and clean. The machinery is multipurpose and can be used for various functions like mixing, grinding, slicing, juicer and chopping. It comes with different blades to perfom various functions. The best part of machinery is that it not very difficult to operate and is very easy to use and can be used instead of various small machines like chopper, slicer and cutter. Making dough and churning milk is also very easy. If you ace any problem in operating it you can contact customer care or can ask technician to come and help you. The only negative point is that while juicing fruits lot of juice remains in roughage and you have to lock both jars properly to start it which is a bit hectic. This results in wastage of juice. Rest everything is fine with this machine.