This bajaj steam iron was bought by my mom a six months ago. My mom feels comfortable to use this iron so I would surely say that it is a user friendly product. There is a cap on the top side from where we need to fill water and near that cap there is a button kind of thing which, when pressed sprays out water and leads to mechanism of steam pressing. It is very easy to use this iron. The iron seems to last for long, because there are no signs of any problems yet. I would surely suggest everyone to use this Bajaj Steam Iron. There is a regulator to increase or decrease heat level according to the type of fabric. The wires are covered properly to prevent problems. This is a handy product and very easy to use. The style and design of the iron is really awesome. My mother is really happy to get this right choiced steam iron. You can try this iron too, and I am preety sure that you would love it. Thank you.