Hi avid readers of Faridabad and NCR, I bought my Santro XL from Baltic hyundai in Dec2006.No doubt as far as car is concrned its great car with good comfort and great pick-up(you cant beat this.). Car is running smooth with no complains about car. average is also good around 14-15 w/o AC. I am writing this review basically for this dealer, who is incorrigible.Once you have booked your car, very same day you have opened door to all problems.
Right from bank loan people siting in this showroom to staff of baltic. I had to face various problems since day one. Problems:
- Rude staff.
2.Did not fulfill the promise of discount and free accessory as did not had these things on written(I just believed what sales staff said..so be aware).
3.On delivery day I had to run since morning 10 AM to get it cleaned and get accessories fitted.Thankfully I got it by 6 PM onlt that day.Thanks god.
4.For RC and Insurance, had to make 50 calls atleast in all.
5.On my first free servicing with same dealer I got my car in half cleaned state with incourteous staff.They were not ready to accept that car is not cleaned.
6.After my car met accident, I had to wait 2 days b4 someone from insurance company can survey(Insurance was taken from same dealer).Then I had to compromise on that too.I was given very less amount than the actual harm was done to car.
7.Went for second free service again same mess as 1st service. My side mirror had some noise I had told this while putting it in service.When went to get car same thing was happening and car was not cleaned properly.Personally I had to stand 1 hour in workshop to get my mirror fixed. So decide my readers..should anyone visit Baltic hyundai or not !!!