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Banarasee

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Banarasee
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Juhi Chaurasia@juhisatish31
Jul 14, 2020 11:04 AM, 4843 Views

Banarasee Cares

Banarasee is working closely with MouthShut.com to enhance customer satisfaction.

Return policy and customer support service

I ordered from this site , there is costly they charge double, and after that return policy also very bad and the customer support is like headache they don’t reply ..Must say only looting customers nothing is good there , no service, no quality, ....

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Banarasee
Hello Ma'am,We sincerely regret the less than wonderful experience you have had with us. We assure that Banarasee is committed to delivering beautiful products with excellent service.Due to the ongoing COVID crisis, our customer support and operations team are not working at full capacity. Therefore please forgive us for the less than wonderful experience with the customer support.Having said that, we remain fully committed towards providing resolution of every customer's issue.The product ordered by you is one of our bestsellers and is being liked nationwide. But we do understand that choices vary from one person to another. Therefore we respect your decision to return the product.Regarding the return process, our Return and Refund policies are clearly mentioned on our website. We approved your request for return over mail on the same day of receiving it. And our hundreds of repeat customers will vouch for the fact that we understand the buying behavior of our esteemed customers and encourage easy returns in case the product is not up to their expectation. Your case was no exception and like thousands of our customers who believe in us, we hope that you would provide us a chance in future to delight you with our products.Happy Shopping,Team Banarasee
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