Last week I had been to Bangalore Central mall, and we did a purchase for abt 9000Rs. We had huge items to carry and due to security flaw, the tags(which should be detected by the detectors at entrance was supposed to verify) were not removed properly. We had shopped for more than 15 garments, so it was difficult for us(we were 2) to manage. When came to the exit, the lie detector made the awkward sound and we showed the bill and they removed. But, 2 T-Shirts which were in the fibre container were not detected and we were through.
next week we observed that we the 2 Tees had the tag in them and we dropped in the evening to get it removed. We agree that it was our mistake that we dint take the bill, and I was standing in the entrance in the bike and told my friend to get it detached. it took more than 15 mins and he dint turn out!!! Then I went in and was shocked to see that he was forced to sit in a room and he was trying to say that we dint enter the mall the whole day!!!! To my surprise, the most pathetic thing was a manager called Sateesh told my friend that it might be stolen by my friend...... Sateesh was a manager there and didnt have minimum manners about how to speak with cust! he asked for bill could have been appropriate, but calling us thieves fierced us!!!! Pathectic customer service is all I can say abt BANGALORE CENTRAL, I repeat, IF U SHOP in BANG CENTRAL, make SURE the TAGS ARE REMOVED, and all other things...otherwise you would be screwed for free!!!!!