I had recently visited Bangalore MINI passport sevakendra(Marathahalli) and my experience was very good out there. I was amazed to see the facility there ..i never expected a GOVT related office with such an user friendly envi..thanks to TCS people.they are very friendly..
Now lemme tell the steps to get a new passport without going to any agents
1)Just login to https://passportindia.gov.in and create an account of yours
2) Submit all your details thoroughly..(check names and address twice befire hitting)
3) fix an appointment at the earlier dates ( I recommend to take the early hours ..before lunch time)
4)Scan and upload all supporting documents which are applicable for you..
I submitted my bank statement (RBS bank ) along with the letter from bank manager(ask bank guys .they will provide you) ..Guys now they are accepting private bank statements (along with letters) also.. Seal and signature are mandatory..dont neglect anything.. Its not possible to convince any one there..bcoz verfication done by TCS employees and approval done by RPO officers ..so TCS guys cant have any authority to accept any document without prerequisites..They are just doing their job..its good work by them!!
Apart from this I observed that they are not accepting HR letrs from private companies..You can submit HR letter just as a supporting doc..but HT ltr alone cant be accepted..
4)SSC certificate for DOB proof..
Thats all the docs I had submitted there...
Step by step process in PSK
1)verify you docs and show your online apponintment
2)Get a token from the reception
After this there are three stages of submission and verification there
A) by TCS employees-- takes your photo..cash payment..details entry , ...Submit .. 1000 rs for normal/fresh
Wait for some time
B) verification by Govt Official again.. 5 mins
C) verification by ARPO and approval -just a formatlity..
guys I observed that they can get your information here..i.e if you had already submitted somewhere else..rejected status ..lablablaaa...everything is online now..
D)Get an aknowledgement and walk out...
For my surprise I got a call from my area police station the very next day ...
Take all the copies of documents you submitted in Passport office to here..
If you are staying with a guardian(in uncle or auntys house) take a letter from them recommending you for passport..(i did the same)..
i just went there ..finished formatlities(bribe 400..mandatory in india) and done...
As per the website , after police ver , it will take three wrkng days for passport delivery ..and you will recieve an sms /email after delivery....Dont rely on this..
I recieved my passport after 20 days of polc ver....i dint get any sms /email..
just keep checking the webiste for the status ....
Kudos to bangalore RPO and PSK...