I would never go for it. I had my account in panchwati branch of bank of india. the sutomer service is pathetic.
phone banking; phone banking facility provided by the bank is good unless nothing goes wrong. as you have to contact to the bank for some of the things do not think it is gonna get soon. they are pathetic.
ATM; it is a hard if you find any BOI ATM nereby you. you always have to rely on other banks. if your are a frequent users. be ready to pay extra charges.
Internet banking; it is also like the phone banking whenever you are out of the bank it is great to operate your bank but it took 15 days to get activated throught my bank.
CUstomer service. I would say this is the worst part of the BOI the bank employees do n t a pay heed to the customers problem. I would suggest go for some private b.anks