Hi Friends,
The dumbest and the Most Stupid people on Earth that I have come across are From Barclays India. Really.I mean it from my heart and my soul. Keep reading to find out the Reasons;-
On 28th March 08, I got a call from Noida Call Center of Barclays Bank saying that I have a Pre approved Gold Card offer from Barclays Card. I was overwhelmed and Gladly gave my nod for their Representative to visit me to collect the Documents. It was just 2 snaps, Latest existing Credit Card statement of the Card that I used and a Phone bill. The rep collected all of these on the 30th and promised me a Glittering Gold Card in 21 days.
On 5th of April, I got a sms stating My Application Reference Number. I was Pleased at the Professional attitude of the Bank.
On 6th and 7th Verification calls went across my Place of Employment, Residence and Visit to my residence was done on the 12th of April. This was the Last that i saw or heard from Barclays. I waited and waited expecting the card as promised by the Representative within 21 days. On the 30th Day i.e. 29th of April I finally called up the very same Noida Call center to Inquire about my card. Noida Call center refused to divulge any details saying that Application details would be available only on 02260016001. Fine, I called 02260016001. After around 100 attempts the call finally got connected.
The Executive wanted too much info from me inspite of me stating the Card Application Reference number. I gave all of it that he wanted. his Reply was "Sorry to inform you sir, but, your application has been declined" I was shocked.How could this be true. It was a Pre approved Card that I was offered and I had no Idea how a pre approved Card Could be Declined. I sought an explanation which the Executive refused to divulge. He simply said all he could do was inform me of the status and Reason for Decline could only be provided by Email on their helpdesk i.e. service@barclaycard.in.
Till date I have sent 5 Emails to them seeking a reason for the Decline of a Pre Approved Card Application, and, the only reply that I get is that My application is Untraceable. How can an application be untraceable? How? Is Barclays an international bank or a Local Pat Pedhi Sanstha?
Friends, Stay Away from this Crap.It will give you frustration and agony only. dumb Bank that misplaces Applications and to top it all Denies a Pre Approved Card that they themselves had Offered. Stupidity at the Peak I must Say.
Yours Truly,
AryaNisha