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Beam Fiber Telecom

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Summary

Beam Fiber Telecom
bhavna datta@bhavna07
Apr 17, 2013 06:39 PM, 1856 Views
(Updated Apr 17, 2013)
Support and service from beam

My internet is now down from 2 weeks and everytime I call beam in 04066272727 the line does not connect and I have tried on several occasions. Finally it connected yesterday the service person noted the complaint but did not send the ticket no.


I had to call in again to get the ticket no. and it was sent to me this time and I was promised and urgent service as the net is not working from 2 weeks its been over 24 hrs but no one has shown up and my internet is still not working. All my office work is held up because of this.


I called again today and the service rep hung up on me. This is by far the worst service I have received. If you ask for a new connection their people are here in minutes because they get money. I have paid for an year and I am realizing that I made a bad choice.


I wish to spread a word do not get a beam connection all this hassle is not worth it.

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