My letter to Beam tele is my review
Dear Dimwits at Beamtele,
I regret the day I decided to use your service for the my broadband connection. Your installation organization is run by incompetent good only for menial unmentionable jobs employees who have no respect for anybody else time. In spite of being assured that the connection would be installed on Saturday nobody turned up, Finally when I called up calling up customer service on sunday two office boys masquerading as installation staff arrived at my home, After opening up three different boxes of cable connection they finally concluded on fact I knew from first moment that they are incompetent. They assured me that on do Monday somebody intelligent(technician in their words) would come and try to do nobel laureate level activity of installing a cable for broadband. I informed them that I go to office on weekdays, precise reason I had asked two of you to come today. They assured me that they will come at 7 pm on Monda y.
Surprise! Surprise a senior sounding man called me in afternoon and confirmed that the staff will come on 7 pm, I wrap up meetings and rush home to find none of your nobel prize winning staff. I again call your customer care and after a customary 10 minutes wait I get ONE MORE TICKET NUMBER.
Process of MONDAY to the word is on Tuesday I assume even you cannot be stupid enough to do the same mistake again. Now what do I get for my stupidity SAME TREATMENT nobody turns up.
During all this ordeal the your snake oil salesman could not be bothered with modern world requirements like picking up the phone or calling back. You see he has found an idiot to sell the product and his job presumably is over. So why should he be bothered about following up on thing he has sold.
I am sure you have too much business to be bothered about a menial home connection requirement like mine. So I have issued a stop payment request on my cheque issued and you can continue to service the million dollar business you are generating others.
Thank you for welcoming me to Hyderabad with warm embrace
Karthik