Its a good initiative by IT dept to make it easy to file IT returns online with or without Digital Signature. But there are few hitches that the dept has to take care before stream-ling the process:-
1) One your digital signature is uploaded for validation there is no way to change your Digital signature.If by any chance your digital signature is of dfferent format then your filing returns with digital signature becomes invalid and ITR V will be generated automatically forcing you for one more manual process.
2) There is no second chance given to file agin with dig signature in case if you filed without dig sign
3) When you are trying to submit the returns an error pops like Cannot validate the pfx and states the fakepath is not valid even though the path is valid.
4) IT dept takes lot of time to resolve such issues which hinders the process.
5) There is no proper screenshots /help is available who are filing with microsoft word 2007
6) The helpdesk @ gurgaon are not competent and are not properly educated about such issues
7) There should be a dummy process of filing to check if our filing is correct before we file the correct one.
Due to the above reasons I am unhappy of the process and forced to go manual.Hope the dept takes care of these things at least next year.