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Bhanzu

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4.5

Summary

Bhanzu
Anuradha Tak@vitalanu1
May 21, 2023 02:40 PM, 1456 Views

Bhanzu Cares

Bhanzu is working closely with MouthShut.com to enhance customer satisfaction.

Worst SERVICES HARRASSING CUSTOMER

Worst Service from Bhanzu team, as per their commitment about cancelling classes after 20 sessions is FAKE COMMITMENT. I have dropped mail on 27th March 2023 about my intentions for cancellation of classes and till 9th April I have submitted/fulfilled all requirements but today is 21st May and they are still SLEEPING OVER THE ISSUES. I dropped 25 mails till date approximately but they haven’t yet cancelled my daughter’s classes, I am getting threats on messages from their RUBBISH FINANCE PARTNER AS they even don’t know how to speak with genuine customer on others mistakes. Requesting you before taking these classes on TRIAL BASIS THINK 1000ds times that you should not suffer the way I am suffering. May this comment wake them UP. If you will ask for stars for their after sale service I WILL GIVE -10 RATING TO THEIR SERVICES AFTER SALE. AS A CUSTOMER YOU ARE GONNA HAVE WORST EXPERIENCE WITH THIS TEAM.

Issue Resolved
(2)
We apologize for the inconvenience caused and understand your concerns regarding the cancellation of classes and communication issues. Our team is actively investigating the matter and working towards a prompt resolution. We appreciate your patience and valuable feedback, which will help us improve our services.
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