Still I haven’t received hard copy of my policy
From: V, RengAnasultanth
Sent: Wednesday, August 01, 2018 9:20 AM
To:’complaints.unit@bharti-axalife.com’
Subject: FW: Policy Hard copy dispatch
Hello,
I hope this time I will get solution for my Issue. Nearly 1 month I’ve been chasing up you guys to get my Hard copy of my Bike Insurance policy.
Can you please get this rectified?
~RengAnasultanth
From: V, RengAnasultanth
Sent: Thursday, July 26, 2018 1:01 PM
To:’BAGI Customer Service’
Cc:’kiran.jayaraj@bharti-axagi.co.in’ ;’ashish.sarma@bharti-axagi.co.in’ ;
Subject: RE: Policy Hard copy dispatch
I still haven’t received the policy copy. Can you please re-dispatch in different courier ASAP? One of the lethargic customer response which I haven’t experienced in the past! From: BAGI Customer Service
Sent: Tuesday, July 10, 2018 9:58 AM
To: V, RengAnasultanth
Subject: Policy Hard copy dispatch
Dear Customer,
We are pleased to inform you that your policy copy for is in transit via
X FAS courier AWB NO18231857 Dispatch date 09/07/18 It will reach you within 5 to 7 working days.
If you have not received the same within the specified time, message " NO" to 5667700 to receive the scan copy.
In case of any clarification, please call our toll free number 18001032292 or write to Customer.Service@Bharti-axagi.co.in
Assuring you of our best services always.
Regards,
Customer Service Representative
Bharti AXA General Insurance
Toll Free – 18001032292
Email – customer.service@bharti-axagi.co.in
SMS: to 5667700