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1.3

Summary

Bharti AXA Life Insurance
Gayathri Apparasu@gayathrikashyap
Oct 24, 2018 01:21 PM, 11777 Views
Fraudulent Company with Worst customer service

Once you sign up this fraudulent company makes it impossible to reach them by any means. The broker’s number listed on policy doesn’t work 1800 3000 1155. The broker who sold us the policy has given us incorrect information regarding maturity. The customer service number doesn’t work for existing policy holders 1800 102 4444. Even if it works after 100th try, after entering the policy number, DOB, and phone number, the phone line abruptly disconnects. There is no option to reach customer service rep directly. I have tried a lot of times on different days. I cannot register on their website as it is mentioning some inbox to which an email is sent, I am not sure whose it is as they don’t have my email address or asked for it. The local offices don’t pick their calls. There are no offices listed in their policy booklet to which we can personally go. This is by far the worst customer service experience I had. I am yet to go to their office and see how they solve my problem. Negative stars and a court case is what theyr dserve.

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