Kirti, Bangalore
I have been having a never ending chaios with the Big Bazaar at Old Madras Road.
This is the 4th time that things have gone wrong with me.
1). I was once made to park in the NO PARKING zone by the security of Big Bazaar and had a 100/- Fine from the COPS for it.
The Big Bazaar customer care was not ready to take the responsibility initially saying that this happens during the weekends and not during the weekdays.Common sense says that Most working couples would shop on the weekends rather than weekdays. I somehow managed to get them refund the fine for me.
2).Their books section had a certain discount on few books.The shelves displayed it BOLDLY., But not the billing computers.Most of us do not check the bill then and there to see if there is any difference.I re-checked the bill once I reached home and found out that the bill showed no discounts and I ended up paying more.When I called them they said that I would have to go back and take a credit note and get the money back.So, double work again.
3).Another incidence, Tropican had a free glass with it.I did not get it.
Real Fruit juice had 10/- discount, their systems did not show it.
A nail polish remover I bought was half in the bottle.
For all their faults of not updating their offers well, they expect us to travel back and take it.Double trouble.Unse Troublesome koi nahi.