Big Bazaar is known for its market in hyderabad. The newly opened branch in uppal is huge in area wise woth escalator and all but doesnt met customer expectations when it comes to maintenance.One of the major concern is when the customer picks all the products and reaches to the counter, we have enough counters to maintain the queue but staff will not be available. We need to wait for hours for billing which is hecktique.Some times , they will not accept cards or their swiping machine will not work. If they call for any huge mela or offer, they need to check basic elements like parking, billing counters, swiping machines, enough staff.I suffered a lot for billing and other factors especially on maintenance.