Wondering if anyone has faced this issue - I placed an order which was delivered and I paid in cash. Next day I get a cryptic email and sms with the following text "Please note that due to short collection for your order # BBVO-xxxx-yyyy, we have debited Rs xx from your BigBasket Wallet and your new credit balance is Rsxx -."
No further explanation. Sounds to me like the delivery person I paid the cash has run away with the cash and they are holding me liable.