I used to be a fan of Bigbasket however, of late their delivery standards have dropped drastically. 3 times my orders never reached me in the time slot mentioned. They do not have the courtesy to call or inform that order will not reach in the specified and push it to the following day.
Once my order was jumbled and once it reached another house.The only reason why I am still ordering from them is due to no grocery store next to my house.