I placed the order in big basket for the very first time and it has been a terrible mistake. My order was supposed to be delivered today at 2.30 to 4.30 pm but I requested the customer service to please prepone the order. They said that it’s not possible but they confirm that the order will reach to me at the mentioned time. Then I get a call at 2:00 pm around which is almost the time of the delivery time I should receive my orders at and they tell me that the order can’t be delivered today and it is rescheduled for tomorrow. I requested them that I have an event at my house so please extend the timing but I need it today but they said it’s not possible today and will be done tomorrow. So as far as the reviews go. A big No to whoever is preferring to order from big basket to get their products delivered on time and put faith in them that they’ll deliver your order to you within the mentioned time as promised, they don’t.
This is the very first time I ordered from big basket. Instead of getting a preference or discount for a first customer, they inform you at the very end that it’s gonna be delivered tomorrow. Let alone I’m doubting the products that will reach me tomorrow. I hope it’s worth the wait. It makes me furious that I had an event and I trusted big basket. I thought I have confirmed with the customer service and they have promised to deliver it on time so it should be fine but then at the time of delivery this happens.. my day has been messed up already.