I have been shopping regularly on bigbasket.com since its launch. Must have placed 1-2 orders every month. While there were issues on delivery of the complete order earlier the instances have now reduced significantly. The company promptly refunds any non deliveries where paid by credit card. Have also used the Cash on delivery option and that has worked well every time.
The quality of fruits and vegetables is very good- much better than what we get at the local supermarket. Orders are always delivered on time and the pricing is reasonable. Must try for all time starved Bangaloreans who hate spending time in supermarket queues.