Bigbasket provides you platform where you can order fruits and vegetables online and get delivered at home. customer service is ok, nithing bad about it.
product quality is the issue as fruits are not fresh and sometimes not even properly nurished. Like I ordered a dozen of banana but delivered item were not fresh.
delivery us sometimes on time but most of the time they are late, I dont know about other place but at my place delivery is not on time.
app and website is ok, properly designed app by bigbasket.
its not fully reliable.