The large online supermarket which wants to dominate India and wish to be bought by Amazon first needs to upgrade their service. Delivery is irregular and unreliable, sometimes the delivery person does not even show up. Their frozen foods many times arrive at your house defrosted, as their delivery person does not carry insulated boxes, which is a dangerous health hazard. Their lettuces and greens are often molded and rotten inside. Too many disappointment is making me quit BigBasket.